These terms are an agreement between you and directio, Inc. (“directio”, “we”, “us”) covering your use of the directio platform at godirectio.com. By creating an account or using the platform, you agree to them. We’ve written them in plain English on purpose — if anything is unclear, ask us before you rely on it.
1. What directio is
directio is software for driving schools. Schools use it to run enrollment, classroom lessons, scheduling, payments, and state compliance tracking. Families and students use it to enroll, learn, schedule lessons, and track progress toward a license.
An important distinction: every driving school on directio is an independent business. We provide the software; the school provides the instruction. Schools are solely responsible for the quality of their teaching, the conduct of their instructors, their vehicles, their pricing, and their compliance with the laws of their state. When you enroll in a course, your contract for instruction is with the school — not with us.
2. Accounts and eligibility
- School owners and administrators must be at least 18 years old and authorized to act on behalf of their school.
- Students may be minors (typically 14–18). Student accounts are created and used under the supervision of a parent or legal guardian, or of the enrolling school. If you are a parent creating an account for your child, you are agreeing to these terms on their behalf.
- You are responsible for keeping your login credentials secure and for activity that happens under your account. Tell us right away if you believe your account has been compromised.
- Account information you provide must be accurate. Compliance records — hours, credentials, milestones — depend on it.
3. Acceptable use
You agree not to:
- Falsify compliance records, instruction hours, or credentials.
- Access data belonging to another school, family, or student, or attempt to bypass tenant isolation.
- Use the platform to harass, threaten, or endanger anyone — students, parents, instructors, or staff.
- Scrape, reverse-engineer, or resell the platform, or probe it for vulnerabilities outside of a coordinated disclosure.
- Upload malware or content that infringes someone else’s rights.
We may suspend or remove accounts that violate these rules, and we will do so quickly when student safety or compliance integrity is at stake.
4. Payments
All payments on directio are processed by Stripe. Card numbers never touch our servers.
- Platform fees. directio charges schools a subscription and/or a platform fee on transactions, as shown in the school’s billing settings before they are charged.
- Tuition and school fees. When a family pays tuition, that money goes to the school through the school’s own Stripe account. The purchase contract is between the family and the school, and directio is not the merchant of record for tuition. The school sets its own prices, fee schedule, and refund terms, which are shown before checkout.
- Refunds are covered by our Refund Policy.
5. State compliance is the school’s responsibility
directio models state requirements — hours, credentials, eligibility milestones — and helps schools track them. But the tooling is an aid, not a substitute for the school’s own legal obligations. Each school is responsible for holding the licenses its state requires, for verifying that its programs meet state law, and for the accuracy of records it submits to its regulator. We tell you honestly how deep our support for each state goes; where our coverage is a guided checklist rather than an integration, the school must do the checking.
6. Content and ownership
- Your content is yours. Lessons a school writes, edits a school makes to installed curriculum, uploaded media, and school branding all belong to the school. Student records belong to the school and family they concern.
- Our platform is ours. The directio software, design, and the master copies of our starter curriculum packs remain our property. When a school installs a curriculum pack, it gets a copy it may freely edit for its own use — but not the right to resell or redistribute the original.
- You grant us the limited license needed to host, display, and back up your content so the platform works. Nothing more.
7. Service availability
We work hard to keep directio fast and available, but we provide it as is and as available, without warranties of uninterrupted or error-free operation. We may perform maintenance, and features may change over time. If we ever discontinue the platform, we will give schools reasonable notice and a way to export their data.
8. Limitation of liability
To the maximum extent permitted by law, directio is not liable for indirect, incidental, special, or consequential damages — including lost profits, lost data, or regulatory penalties arising from a school’s own compliance failures. Our total liability for any claim is capped at the amount you paid us in the twelve months before the claim arose. Nothing in these terms limits liability that cannot be limited under applicable law.
9. Termination
You can close your account at any time. Schools can cancel their subscription as described in the Refund Policy. We may suspend or terminate accounts that violate these terms, fail to pay, or create risk for other users. After termination, schools have a reasonable window to export their data; we retain records only as described in our Privacy Policy and as required for compliance and audit purposes.
10. Governing law
These terms are governed by the laws of the State of Minnesota, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Minnesota, and both parties consent to that venue.
11. Changes to these terms
We may update these terms as the product evolves. If a change is material, we will notify account holders by email or an in-app notice at least 14 days before it takes effect. Continuing to use the platform after that date means you accept the updated terms. The “Last updated” date at the top of this page always reflects the current version.
12. Contact
Questions, concerns, or notices under these terms should go to support@godirectio.com.